Customer Service Excellence

The aim of the Certificate in Customer Service Excellence is to give learners an opportunity to acquire an integrated understanding of the operation and strategy of Customer Service Excellence and to develop transferable and transversal skills

Programme Aim

Delivery

Content

Entry Requirements

Commencing

Fee

Duration

NFQ Level

Progression

Programme Aim

Delivery

Content

Entry Requirements

Commencing

Fee

Duration

NFQ Level

Progression

Design Your Learning Experience

Our flexible courses will suit your needs

We understand that every student has unique needs and schedules. That’s why we offer a wide range of flexible courses to suit your individual needs. Whether you’re a working professional looking to upskill or a full-time student balancing coursework and extracurricular activities, our courses are designed to fit into your busy lifestyle. With options for online, in-person, and hybrid learning, you can choose the format that works best for you.

Student Advisors

Our student advisors are here to help you from Monday-Friday to deal with all your academic queries

Personalised library tutors

TUS online library uses subject-specific tutors to streamline your search for academic resources

Learning Gates

No space to learn at home? No problem. TUS students have access to a network of learning gates across the country

Award-winning Online Library

The TUS online library is always open to support your learning and research while studying with us. Explore the range of student supports and skill sessions available to you

academic Writing centre

Struggling with essay writing? Research skills not up to scratch? The Academic Writing Centre can help with all of your academic writing queries.

Live Induction

Here at TUS Flexible learning we believe engagement is key, which is why we engage with students from their very first moment in University via a Live Induction.

TUS Flexible Learning offers access to a network of the greatest bunch of students ever, along with alumni, faculty, and business leaders both local and international. Working in a virtual world has not limited the access to any of these support networks and likely the main reason I have been able to get through the course while balancing work and family commitments. If you are considering taking that next step forward in your career, I would highly recommend the Master of Science program in TUS Flexible Online

Kevin Wall

Master of Science

I found studying at TUS Fexible Learning to be really family friendly. A mix of weekend classes and online content really suited my family circumstances brilliantly and i found the staff to be extremely professional, helpful and easy to engage with

Kevin Dwayne

Research Masters

The support from lecturers has been incredible. They are always available to answer questions and the assignment work is very practical so you gain really practical skills which you can bring with you to your workplace or new employer. The funded places make it really affordable and the lecturers really work with you so you get the best from the course.

Aishling Casey

Postgraduate Diploma

I found it beneficial that my fellow students came from a variety of different disciplines and backgrounds. It was amazing to see that everybody could contribute their own specialist knowledge and skills while at the same time learning from new perspectives.

Ita Kenny

Master of Science

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Realised return on fees

Reviews From Our Happy Clients

TUS Flexible Learning has given me the Skills needed to find well-paying positions in my field

Sophie Devery, M.Sc. Digital Marketing

 5/5